Shipping & Delivery
Delivery In Australia
* PLEASE NOTE THAT ALL DOMESTIC AND INTERNATIONAL ORDERS WILL BE SHIPPED WITHIN 3 BUSINESS DAYS RATHER THAN 1 DUE TO A NEW WAREHOUSE MOVE. APOLOGIES FOR THE INCONVENIENCE.
Free standard delivery on all orders $99 and over within Australia. All orders under $99 will be charged a flat fee of $10. Australian and International orders ship from our distribution centre in Villawood, Australia. Orders will be despatched next working day. Please take care to ensure your full address is listed to avoid any delays.
Standard Domestic Shipping
All domestic orders are shipped via Australia Post carriers. Once despatched, we estimate delivery times of:
Sydney, Melbourne and Brisbane: 1-3 business days
Adelaide: 2-4 business days
Perth, NT & Tasmania: 5-7 business days
Regional hubs (eg. Wollongong, Gold Coast and Geelong): 2-4 business days
Remote regional areas can take longer for delivery
Please note during sale/promotional periods processing time can take up to 2 business days. The Academy Brand holds no responsibility for orders placed with Authority to leave, so please ensure your delivery address is safe to do so.
We offer an Express Post next day delivery at a flat rate of $15 per order. Please note Express orders will be shipped the next working day after your order is placed. If your item is for an address outside of the Express Post Network, Australia Post will use the fastest possible transport links, but it wont be covered by the Next Day Gaurantee.
PO Boxes & Parcel Lockers
All orders shipped to a PO Box or Parcel Locker will be shipped via Australia Post Standard or Express.
We ship Internationally via eParcel International Express (AusPost) and DHL Ecommerce, The Academy Brand will determine the most reliable and efficient delivery service for you. If your destination is unavailable at checkout please contact us at email@example.com.
New Zealand: $15 flat rate
Asia / USA: $20 flat rate
UK / Europe: $25 flat rate
If your destination is unavailable at checkout please contact us at firstname.lastname@example.org.
Once despatched, we estimate delivery times of:
New Zealand - 3-5 working days
USA/Canada - 7-12 working days.
UK - 5-7 working days.
Europe - 7-12 working days
Asia - 3-5 working days
Please note the above times are based upon Metro Areas, Rural locations may take longer.
Please email email@example.com if you encounter any issues.
DHL eCommerce is trackable via the DHL Portal, please note once your parcel arrives at the destination country DHL will hand this over to the Local Postal Service for delivery. You can track this shipment by using your DHL Tracking ID. Place this into the online tracking portal of your local postal service.
International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient. The Academy Brand can not predict what these charges may be, we recommend contacting your local customs office to find out the exact details. We strongly suggest selecting a business address that is occupied between the hours of 9am - 5pm Monday to Friday as your nominated delivery address. The Academy Brand holds no responsibility for orders placed with Authority to leave, so please ensure your delivery address is safe to do so.